| Abstract: | Effective Project Communication Management (PCM) is crucial for the successful execution
of elevator installation projects, impacting key performance metrics such as project
completion time, cost control, and quality. This study aims to explain the effects of PCM on
the overall performance of elevator installation projects using a quantitative approach. Data
were collected through questionnaires and interviews and analyzed using descriptive
statistics, Pearson's correlation, and multiple regression techniques. The findings reveal
strong positive correlations between communication strategies and project performance.
conflict resolution and Information Flow also significantly impacted performance. However,
Feedback Mechanisms and communication plan exhibited an unexpected negative correlation
with performance, need improvement on well-structured communication, message
coordination and suggesting areas for further investigation. The regression analysis
confirmed that conflict resolution and Information Flow are the most significant predictors of
project performance. The results emphasize the importance of effective communication in
enhancing project performance and suggest areas for improving conflict resolution strategies
and feedback mechanisms. |
