| Abstract: | Thesupplychainreferstothenetworkofcompanies,people,technology,activities,
information,andresourcesinvolvedingettingaproductorservicefrom asuppliertoa
customer.Naturalresources,raw materials,andcomponentsaretransformedintoa
finishedproductthatisprovidedtotheendcustomerthroughsupplychainactivities.
Thegoalofthisstudyistoseehow supplychainmanagementmethods(reliability,
responsiveness,level of information exchange,and cost) affect Meta Abo's
organizationalperformance.Thestudyusedadescriptiveresearchmethodologyin
whichrespondentswereselectedusingastratifiedsamplemethodologythatcombines
purposeful(purposive)andsimplerandom samplingtechniques.Thestudywasdone
with descriptive statistics,and inferentialstatistics were used to determine the
significantassociationbetweentheindependentfactorsandthedependentvariable
(correlationandregressionanalysis).Reliabilityhasameanof4.06,responsivenesshas
ameanof3.77,LIShasameanof3.89,costof4.14,andOPhasameanof3.94,
accordingtothedescriptiveanalysisresults.From thecorrelationanalysisresultthere
weresignificantpositivecorrelationbetweenthetwovariables(qualityofinformation
sharingandcustomerrelationshipmanagement)andorganizationalperformanceat
(p<0.01)and(p<0.05)respectively.Theremainingtwovariables(SRM andlevelof
informationsharing)havenobearingonorganizationaleffectiveness.Finally,basedon
theregressionanalysisresults,onlytwohypotheses(Ha2&Ha4),namelycustomer
responsivenessandcost,areacknowledgedashavingapositiveandsignificantimpact
onorganizationalperformance.Thismeansthatbusinessorganizationsmustpayclose
attentiontothequalityofSCresponsivenessandSCCostinordertoplayaproactive
roleinthemanagementoftheirsupplychaininordertogainacompetitiveadvantage
andachievetheirobjectives. |
