ASSESSMENT OF BENEFIT AND COMPENSATION MANAGEMENT OF JOB SATISFACTION OF EMPLOYEES THE CASE OF SELECTED CBE BRANCHES IN ADDIS ABABA

Abstract

The main objective of the study is to examine the benefit and compensation management of job satisfaction of employees the case of selected CBE Employee satisfaction is considered important when it comes particularly to the service providing industries. Human capital is the pivotal of organizational effectiveness and the most valuable asset available to an organization is its people. Retaining employees in their jobs is crucial for any organizational productivity and competitiveness. The aim of the study was to investigate the impact of compensation, benefits on job satisfaction among employee’s satisfaction of CBE the variables including Pay, Promotion, Supervision, Fringe Benefit, Contingent Reward, Operating Procedure, Co-worker, Nature of work, and Communications on employee’s job satisfaction. It is a cross sectional case study by using survey data collection method. Using SPSS version 23, ANOVA, and correlation were performed to arrive at the findings. This study employed the quantitative research method to investigate the influence of rewards on talent attraction and retention. The research employs stratified random sampling technique to select the district and head office. Primary data was gathered through questionnaires and secondary data through review of relevant documents. The collected data is analyzed through the descriptive statistics by using Statistical Package for the Social Sciences (SPSS) version 23 software as a tool to calculate percentages, mean, reliability test, validity and correlation. The findings of the research indicate that the majority of the employees/respondents works in CBE are satisfied by their basic salary. There is less opportunity for promotion and transfer opportunities. Further, there is a high work load within the work environment. To avert this problem the researcher recommends revision of salary scale by compared to workload and critically revise the promotion and transfer process of the bank. Therefore, improve their compensation strategy and benefit in order to boost employees’ dedication that will enable commitment, while efficiently deliver outstanding results.