| Abstract: | The main objective of the study is to examine the benefit and compensation management of job satisfaction of
employees the case of selected CBE Employee satisfaction is considered important when it comes
particularly to the service providing industries. Human capital is the pivotal of organizational
effectiveness and the most valuable asset available to an organization is its people. Retaining employees
in their jobs is crucial for any organizational productivity and competitiveness. The aim of the study was
to investigate the impact of compensation, benefits on job satisfaction among employee’s satisfaction of
CBE the variables including Pay, Promotion, Supervision, Fringe Benefit, Contingent Reward, Operating
Procedure, Co-worker, Nature of work, and Communications on employee’s job satisfaction. It is a cross
sectional case study by using survey data collection method. Using SPSS version 23, ANOVA, and correlation
were performed to arrive at the findings. This study employed the quantitative research method to
investigate the influence of rewards on talent attraction and retention. The research employs stratified
random sampling technique to select the district and head office. Primary data was gathered through
questionnaires and secondary data through review of relevant documents. The collected data is analyzed
through the descriptive statistics by using Statistical Package for the Social Sciences (SPSS) version 23
software as a tool to calculate percentages, mean, reliability test, validity and correlation. The findings
of the research indicate that the majority of the employees/respondents works in CBE are satisfied by
their basic salary. There is less opportunity for promotion and transfer opportunities. Further, there is a
high work load within the work environment. To avert this problem the researcher recommends revision
of salary scale by compared to workload and critically revise the promotion and transfer process of the
bank. Therefore, improve their compensation strategy and benefit in order to boost employees’
dedication that will enable commitment, while efficiently deliver outstanding results. |
